Change is no longer a one-time event or a passing stormโit is the new constant in todayโs organizations. Whether your company is facing restructuring, digital transformation, or culture shifts, transparent leadership during change is what separates teams that thrive from those that fracture. This blog explores why transparent leadership matters more than ever and shares proven strategies to help leaders guide their teams with trust and clarity.
Despite its importance, many leaders hesitate to fully embrace transparency. It can feel risky to let go of control, show vulnerability, and share information that is still evolving. However, the reality is this: the more uncertain the environment, the greater the need for clarity and open communication. As leadership expert Brenรฉ Brown reminds us, โClear is kind. Unclear is unkind.โ
This blog explores why transparency in leadership is crucial during organizational change and offers proven, research-backed strategies from top experts to help leaders build trust, psychological safety, and buy-in through open communication.
The Case for Transparent Leadership in Organizational Change
Transparency goes far beyond simply sharing updates or logistics. It is a powerful leadership practice that builds three critical assets during change: trust, psychological safety, and employee buy-in.
John Kotter, a pioneer in change management, stresses that people only commit to change when they believe it will bring value. โPeople will not make sacrifices, even if they are unhappy with the status quo unless they believe that useful change is possible.โ Transparent leadership nurtures that belief by clearly communicating the purpose and vision behind change efforts.
Organizational culture expert Edgar Schein argues that leadersโ most important role during change is to shape and manage culture. โThe only thing of real importance that leaders do is to create and manage culture.โ When leaders hide information or send mixed messages, they create a culture of distrust and defensiveness. In contrast, transparent leaders foster trust and openness.
Five Expert Perspectives on Transparent Leadership During Change
- John P. Kotter: Communicate the Vision with Clarity
Kotterโs 8-Step Change Model identifies communication as essential for successful transformation. Step 4 focuses on communicating the vision to gain buy-in. Leaders should explain the โwhyโ behind change repeatedly, using simple language and real-world examplesโnot corporate jargon or slides.
Action Tip: Start every team meeting by restating the core reason for change. Make it relatable and clear.
- Brenรฉ Brown: Lead with Vulnerability
Brown shows that leaders who admit what they knowโand what they donโtโbuild stronger, more resilient teams. Sharing uncertainty and past mistakes invites honesty and openness across the organization.
Action Tip: Use language like, โHereโs what we know, and hereโs what weโre still figuring out.โ Your team will trust your honesty more than forced optimism.
- William Bridges: Guide the Emotional Journey
Bridges distinguishes between change (the external event) and transition (the internal process). Leaders who ignore the emotional side of changeโgrief, fear, confusionโrisk leaving their teams stuck. Naming and normalizing these feelings helps people move forward.
Action Tip: Create safe spaces for conversations about what people are leaving behind and what they need to feel grounded. Provide frequent updates, even when outcomes are uncertain.
- Edgar H. Schein: Shape Culture Through Open Dialogue
Schein emphasizes that leaders define culture through their communication and response to feedback. Transparent leaders model candor, especially under pressure, signaling that honest dialogue is expected and safe.
Action Tip: Address tough topics directly in all-hands meetings. For example, say, โWeโve heard concerns about layoffs. Hereโs what we know now and how weโll update you moving forward.โ
- Amy Edmondson: Foster Psychological Safety
Edmondsonโs research shows that teams innovate and adapt when they feel psychologically safe. Leaders who communicate openly and encourage others to share concerns and mistakes build that safety, which is vital during complex change.
Action Tip: After updates, ask, โWhat questions are still on your mind?โ and โWhatโs unclear?โ Listen carefully and respond without defensiveness.
Best Practices for Transparent Leadership During Change
Expert | Best Practice | Leadership Action |
John Kotter | Communicate vision clearly and often | Repeat the โwhyโ in every meeting with stories and data |
Brenรฉ Brown | Lead with vulnerability and truth | Say: โHereโs what we know; hereโs what weโre learningโ |
William Bridges | Address the emotional side of transition | Hold conversations about whatโs ending and why |
Edgar Schein | Make transparency part of your culture | Speak honestly during tough conversations |
Amy Edmondson | Build psychological safety through candor | Invite concerns and respond with curiosity, not judgment |
Why Transparent Leadership Is No Longer Optional
Change will always bring uncertainty. But transparent leadership provides something teams can hold onto: truth, consistency, and connection. When leaders openly communicate, admit what they donโt know, and listen actively, they transform uncertainty into shared responsibility.
Teams donโt need perfection; they need honesty and courage. They need leaders who step into the lightโespecially when the path ahead feels unclear.
Transparency during change is not about sharing every detail. Itโs about speaking to people, not just at them, with empathy and authenticity.
Lead openly, and people will followโnot just because they must, but because they believe.
References
- Bridges, W. (2009). Managing transitions: Making the most of change (3rd ed.). Da Capo Press.
- Brown, B. (2018). Dare to lead: Brave work. Tough conversations. Whole hearts. Random House.
- Edmondson, A. C. (2019). The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth. Wiley.
- Kotter, J. P. (1996). Leading change. Harvard Business School Press.
- Schein, E. H. (2010). Organizational culture and leadership (4th ed.). Jossey-Bass.